Empower your sales, service, and marketing teams to fully leverage the world's leading Customer Relationship Management (CRM) platform with our specialized Salesforce Training programs. Mriti InfoSystems offers meticulously tailored courses designed for all user levels, from basic user proficiency to advanced administration and bespoke development. Our expert instructors, all certified Salesforce professionals, provide engaging, hands-on experiences, ensuring your team can effectively utilize every facet of the Salesforce platform to:

• Seamlessly Manage Customer Relationships: Gaining a 360-degree view of every customer interaction.
• Streamline Intricate Workflows: Automating repetitive tasks across sales, service, and marketing.
• Automate Critical Tasks: Enhancing productivity and reducing manual effort.
• Drive Significant Business Growth: Through improved lead conversion, customer satisfaction, and personalized engagement.

Whether your organization is embarking on a new Salesforce implementation, looking to optimize an existing setup, or seeking to upskill specific teams, our training will dramatically enhance your team's productivity, platform adoption, and overall return on your Salesforce investment.

Our Comprehensive Salesforce Training Modules:

• Sales Cloud Essentials: Mastering core functionalities for sales teams including lead management, opportunity tracking, account and contact management, sales forecasting, and activity logging to accelerate sales cycles.
• Service Cloud Fundamentals: Equipping service agents with efficient case management, utilizing the service console, managing service entitlements, and enhancing overall customer support operations.
• Marketing Cloud Basics: Planning, executing, and tracking multi-channel marketing campaigns, journey builder essentials, email marketing strategies, and customer segmentation to drive engagement.
• Salesforce Administrator Training: Comprehensive training for administrators covering user management, security settings, data management (import/export), customization (objects, fields, page layouts, validation rules), automation (workflow rules, process builder, flow), and app installation.
• Salesforce Developer Training: In-depth courses for developers covering Apex programming, Visualforce pages, Lightning Web Components (LWC), Aura Components, and API integrations for building custom functionalities and extending platform capabilities.
• Salesforce Reports & Dashboards: Empowering users to create insightful, actionable reports and dynamic dashboards for data-driven decision-making across all Salesforce clouds.
• Experience Cloud (formerly Community Cloud) Training: Building and managing branded customer, partner, and employee portals to foster collaboration and self-service.
• Pardot & CPQ Training: Specialized modules for marketing automation (Pardot) and configure, price, quote processes (CPQ) for advanced sales operations.
• Einstein Analytics (Tableau CRM) Training: Leveraging AI-powered analytics to gain deeper insights from your Salesforce data.