Oracle EBS - SCM Functional Consultant
Job Description
Provide functional support for Oracle EBS Supply Chain Module.
• Analyze and resolve issues reported by end-users in a timely manner.
• Collaborate with business users to understand their requirements and translate them into system configurations or enhancements.
• Conduct system testing and support user acceptance testing (UAT) for new implementations or updates.
• Develop and maintain documentation for configurations, processes, and troubleshooting guides.
• Deliver training sessions and support to end-users to ensure effective use of Oracle EBS.
• Work closely with technical teams to design and implement custom solutions or integrations.
• Monitor system performance and recommend improvements to enhance efficiency.
• Resolve tickets within the defined SLA with detail resolution notes and solution.
• Having experience working on Production Support Project
• ServiceNow Experience would be added advantage.
• Good Communication skills.
• Skills/JD: Should have previously managed Oracle EBS Supply Chain (SCM) projects
• - Should have prior experience as Oracle EBS Supply chain consultant (covering Purchasing, Inventory, Order mgmt.. and Shipping modules)
• - Primary language skills: Spanish; Secondary language skills: English
• - Location: SLP, Mexico
Responsibilities
Provide functional support for Oracle EBS Supply Chain Module.
• Analyze and resolve issues reported by end-users in a timely manner.
• Collaborate with business users to understand their requirements and translate them into system configurations or enhancements.
• Conduct system testing and support user acceptance testing (UAT) for new implementations or updates.
• Develop and maintain documentation for configurations, processes, and troubleshooting guides.
• Deliver training sessions and support to end-users to ensure effective use of Oracle EBS.
• Work closely with technical teams to design and implement custom solutions or integrations.
• Monitor system performance and recommend improvements to enhance efficiency.
• Resolve tickets within the defined SLA with detail resolution notes and solution.
• Having experience working on Production Support Project
• ServiceNow Experience would be added advantage.
• Good Communication skills.
• Skills/JD: Should have previously managed Oracle EBS Supply Chain (SCM) projects
• - Should have prior experience as Oracle EBS Supply chain consultant (covering Purchasing, Inventory, Order mgmt.. and Shipping modules)
• - Primary language skills: Spanish; Secondary language skills: English
• - Location: SLP, Mexico